General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

bad credit

i asked my bank for credit card and was refused. i went to credit expert and my credit scoring showed a bad scoring with o2 . i have never in my life had a contract phone with anybody, ive been 02 pay as you go for15yrs . After speaking to one of you...

Moray Network Problems

Hello 1st Post.Is anyone else experiencing network problems in the Moray area? I have checked the signal online and O2 appears to be working normally, however three people I know with 02 are experiencing no signal at all!This has been the case since ...

Brighton Network Outage?

In brighton we do not currently have a data connection (No 3G, Edge Network). The website does not advise of any issues?Any ideas?

How do i contact a board administrator??

I have noticed some people on here are suggesting you red flag yourself to message an administrator, but is this the only way to get in touch with someone??It seems quite difficult to contact the people that run this site & am i right in thinking the...

£100 to change your last 6 digit platinum mobile number!!

Can't believe it costs so much to change your mobile number, it's not even the whole number, only the last 6 digits The price does reduce the less you change, for example 2 would cost between £40-50Surely as an O2 customer we should get discounts? I ...

How cancel account when you forget your Ipad O2 number?

I have sold my iPad. I want to cancel my O2 account. I dont remember my SIM card number. :womanindifferent:

Interactive Texts from 70011 - How do I block them?

I have no idea why but I have had a couple of texts from 70011 and they have charged me around 80 pence for opening each one.How do I stop them?Thanks.

My Phone battery is dying. Help!?

Hi. I have a Sony Ericsson W100i Spiro and I think the battery might be dying. The past couple of nights I have fully charged it to 100%, and then woke up the next day to find it at 20-25%. This shouldn’t be happening and it’s only started the past c...

New I-Phone Tariffs

I read in the Metro during the week that 02 were going to be changing the tariffs for the i-phone to increase sales. They said it would happen today, so I looked and sure enough they have increased the included minutes, now getting 600 minutes for ca...

Facebook Texts

Is anyone else not receiving texts for Facebook status updates for people they've subscribed to? Does that make sense.Basically, I have a few of my friends who's statuses I like to read and I don't always catch them on my news feed so subscribed to t...