Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Just been informed that I am on a 24 month contract when I specifically stated when I upgraded over the phone to o2 that the maximum contract length I ever have was 18 months I feel really let down by o2 and now they are refusing to rectify this plea...
hey guys i got a vodafone contract about 4 months ago, iv always been on o2, but there machine for the o2 wasnt working in the shop so i went with vodafone, i have to say i hate vodafone, the signal is the worst iv ever had, and there website is pure...
The o2 website keeps on displaying error, I have been trying to make payment it goes to 404. i have tried to change my details the form is submitted to unknown page or displays the message below. This does happen quite often, its really really frustr...
So I rang o2 when the network went down and was told by an o2 manager; there is a T&C in my contract that says "o2 will not guarantee service is up and running 365 days a year" As I had the T&C's open I asked for him to point out where this new condi...
Hi all! Not sure if I've posted in the right section as I've only joined so apologies if I have! But tonight I dropped and lost the back of my HTC one v (not dropping the actual phone) and since then I've had ZERO signal and service. I've performed a...
Hi everyone, We regularly see posts that reflect the friendly and welcoming atmosphere of our community. We sometimes also see less appropriate posts. So, to help keep the forum a great place for everyone, you have the option to 'Report inappropriate...
There are many issues with the O2 website with outdated information and broken links. I really like the look of the O2 IE website. It looks neat and sleek with announcements displayed prominently on the home landing page. Any updates to the website a...
Inspired from the Nexus 4 thread (credit to apb79 for the idea!), I was thinking what people prefer: on device storage or something like The Cloud. I've been one for wanting that SD slot but in reality, I've only used less than 1GB. Granted I don't s...
I am wondering if O2 themselves can shed some light on why the iPhone 5 is currently only available on 24 month contracts? As an existing customer with any other phone I can upgrade to a 12 month contract but it is not giving me the option on the iPh...
Oh dear, In desperation, I emailed this address for some help. Got a message back telling me to try 'chat' on teh website, and they would not be responding to my email! ----- Forwarded Message -----From: <>To: "mycare@o2mail.co.uk" Sent: Monday, 22 O...
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