General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Internet barred does not work!

I have spoken to over 4 people at O2 about my internet being barred. I did request this in November to cut the price of my bill. This has not happened! I was told each time that the internet would be barred because I was getting charged a lot of mone...

Resolved! Sending emails for my mobile or notebook away from my home PC

Hi allI guess this may have been questioned before, if so sorry to repeat the question. I have a BT email account on my home PC, works fine.I have just bought a new smart phone and want to send and receive my BT emails from this phone. I can receive ...

Iphone 3G signal problems

Hi everyoneI have currently been having some issues with my iphone 3gsthe problem i am experiencing is my 3g signal, or lack of. when i enable 3g my phone loses all network coverage, no phone calls, texts or internet. every now and again it will show...

How long to be connected??????

Bought a pay and go phone on Thursday having lost my last one (was about 5 yrs old). I was assured in the shop that it would be 48 hours at the most for the number to be activated on a new sim to use with my new phone. Still waiting after talking to ...

receiving repeated texts.

Hi everyone hope you all had a good xmas, and may I take this opportunity to wish you all the very best in 2013. My but bear at the moment is repeated texts. I receive the same text up to 5 times sometimes all at once or a couple then a couple a few ...

Resolved! Who to complain to ?

Has anyone got an e-mail address of a real person in O2 who one can make a complaint to ??I'm tired of talking to their garbage computer system.

spam

has anyone else noticed a decrease in spam over the last 4 days?on Xmas day and Boxing day i had none on all of my mail accounts

Resolved! O2 priorty -- buying tickets for Dublin concert HELP

Hi -- i live in Northern Ireland and my nearest o2 concert arena is just an hours drive away situated in Dublin ( South Of Ireland) -- there is a concert i wish to get tickets for BUT my priorty moments will not let me purchase as i am registered wit...

iPhone 4 Messages

Hi,I'm new to all this and have never done anything like it before. I am so upset at the moment as I have deleted all my messages from my iPhone from a particular contact that were very important to me. Is there anyway at all that I can recover these...

Confirmed by O2 Brent Cross, a batch of Pac code ports have gone wrong and requires manual porting

Hi all,To summarize, ported my orange number to o2. Although o2 states the port is complete, I have limited functionality.- cannot receive texts but can send texts- can receive calls from o2 phones but not from any other network, nor from bt/Virgin p...