Re: More Forum Issues? - Page 180

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

Anonymous · ‎09-03-2017

Carry On Cleo'

You're like a terrier with a bone, Golden Child, imhho of course

Way To Go Gal

Purple ... Yoda ... Bobite

Martin-O2 · ‎09-03-2017

Hey guys I'll try to get an update on this for you later today.

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Cleoriff · ‎09-03-2017

Thanks @Martin-O2. As it stands currently, it's really time consuming having to keep scrolling back to check this is actually the last 'new' unread post.

Veritas Numquam Perit

MI5 · ‎09-03-2017

Thanks Martin.
Hopefully will help to prevent some repetitive posts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎09-03-2017

No worries guys I'll provide an update as soon as I can.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Martin-O2 · ‎14-03-2017

Hey guys just to give you a quick update on the last post issue the bug has been identified and a fix is being worked on but unfortunately I have no ETA on this. I'll update this thread once I have more information.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎14-03-2017

Thanks Martin, but if the fix takes as long as the identification it'll be fixed for Christmas

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎14-03-2017

Fingers crossed it won't take that long @MI5!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Cleoriff · ‎05-05-2017

Bumping this as we have no update on the unread post issue and it's still not working correctly.

First noticed in February.

Previously IF you went to the unread post list (like so)

And clicked on the one highlighted, it would take you to the first NEW unread post (which for me would be the same topic 4 posts down) We lost that facility in February

Now if I click on one it take me to that one only which then entails a lot of scrolling back to find the last one I read. this is annoying and time consuming

Imagine going away for a few days and having to scroll back through loads of pages just to find the last one you read (always shown as 'New')

Sorry but I think we have waited long enough for a fix for this? A problem identified in February still not resolved in May............

Veritas Numquam Perit

jonsie · ‎05-05-2017

I agree, far too long and a royal pain in the ass!

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