Solved: Live help - Page 2

Anonymous · ‎22-05-2013

Why do the people who man the live chat app continue to give you the same answer to a question that you haven't asked! Why do I need to give 30 days notice when my contract has already ended?

Anonymous · ‎22-05-2013

That's what they like to do, means they want to go somewhere else & try & flame their old network before coming back 2 years later

perksie · ‎22-05-2013

@Anonymous wrote:
have you checked the service checker for the area you lose network? Maybe a mast out

www.status.o2.co.uk

[EDIT] Great minds perksie.....

Snap!

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Anonymous · ‎22-05-2013

To be fair to the OP (minus the moaning), I've had my fair share of calls in my voicemail from calls that never rang on my phone over the past few years.

Maybe because I work with technology I dont expect everything to work 100% of the time and therefore dont believe it to be the end of the world...annoying yes, but not worth throwing my doll out the pram.

{hides doll before anyone spots it}

Anonymous · ‎22-05-2013

Have complained since being a customer and had new phones and 2 different sim cards to try! O2 have gladly accepted my £35 a month for the past 23 months, however never offer me a discount for all the missed calls I have to return! They have constantly fobbed me of and gladly accepted my payments for an inferior service. So yes I do feel as if I have the right to moan and groan! I've paid for a service that is constantly not available, rant over as I look to change provider!

Anonymous · ‎22-05-2013

I certainly won't be returning to O2

Anonymous · ‎22-05-2013

www.status.o2.co.uk is unavailable or may not exist

MI5 · ‎22-05-2013

Theres no www just http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Liquid · ‎22-05-2013

Brilliant!

Wish you the best of luck in finding your next provider not all are equal in the same areas.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎22-05-2013

Yes it says a phone mast isn't working, must of been broke for past 2 years

Liquid · ‎22-05-2013

It may well of been for all we know.

Some masts land require permission for them to be given access to. Not always a simple means.

Not defending by any means (well not trying too).

However if it really was as bad as said in your post its a shame somthing wasnt done about it.

Did you have signal to begin with?

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told