General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Who to complain to ?

Has anyone got an e-mail address of a real person in O2 who one can make a complaint to ??I'm tired of talking to their garbage computer system.

spam

has anyone else noticed a decrease in spam over the last 4 days?on Xmas day and Boxing day i had none on all of my mail accounts

Resolved! O2 priorty -- buying tickets for Dublin concert HELP

Hi -- i live in Northern Ireland and my nearest o2 concert arena is just an hours drive away situated in Dublin ( South Of Ireland) -- there is a concert i wish to get tickets for BUT my priorty moments will not let me purchase as i am registered wit...

iPhone 4 Messages

Hi,I'm new to all this and have never done anything like it before. I am so upset at the moment as I have deleted all my messages from my iPhone from a particular contact that were very important to me. Is there anyway at all that I can recover these...

Confirmed by O2 Brent Cross, a batch of Pac code ports have gone wrong and requires manual porting

Hi all,To summarize, ported my orange number to o2. Although o2 states the port is complete, I have limited functionality.- cannot receive texts but can send texts- can receive calls from o2 phones but not from any other network, nor from bt/Virgin p...

Fair Compromise?

Had my I-phone 5 alongside my I-pod and umbrella stolen from a nightclub in London last night. Didn't have insurance for my phone, although I was planning on getting some tied up with my bank before I move countries for work at the start of January 2...

Benefits of price inflation on contract?

The way I see it is that everyone giving that tiny bit extra that the majority of us won't even notice will help to improve the service.Imagine 22million customers with a price hike of up to £2.00 will increase the amount available for O2 to spend on...

Resolved! Experia U Free Sony Bluetooth speaker promotion

On 14/9/12 I applied for the free speaker promotion emailed Sony twice over the Last few weeks And got no reply. Is there a reliable method of contacting them to see when will get it?

£20 shopping voucher

Is the £20 voucher only available when buying from the O2 shop direct? Because I bought one of the phones eligible for the offer on O2 pay and go, but didn't get one of the leaflets as mentioned here http://shop.o2.co.uk/mobile_phone/pay_and_go/featu...

Monthly pay network O2 is cheating

This mani two month before am buy the new mobile in contract monthly payment is ok after third month increase in the monthly payment .am not like to O2 and return the mobile cut it everything .