This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Live chat not working

Anonymous
Not applicable

on ‎26-04-2017 20:33

on ‎26-04-2017 20:33

Consistently getting a "we're checking to see if there is an agent available" message ??

Message 1 of 8
4,422 Views
0 Kudos
7 REPLIES 7

MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎26-04-2017 20:38

on ‎26-04-2017 20:38

Working fine for me https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
4,419 Views

Anonymous
Not applicable

on ‎26-04-2017 21:24

on ‎26-04-2017 21:24

@Anonymous Try a different browser 

Message 3 of 8
4,397 Views

jonsie
Level 94: Supreme
In response to Anonymous
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎27-04-2017 08:51

on ‎27-04-2017 08:51

Not working here.... 

 

Screenshot_20170427-144856.png

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 8
4,361 Views

ashleybristol1
Level 2: Apprentice
In response to jonsie
  • 35 Posts
  • 7 Topics
  • 0 Solutions
Registered:

on ‎02-05-2017 11:33

on ‎02-05-2017 11:33

i have the same thing 

Message 5 of 8
4,306 Views
0 Kudos

Anonymous
Not applicable

on ‎04-06-2017 12:55

on ‎04-06-2017 12:55

Still the same message and now at 4/6/2017 - mmmmmm maybe lack of staff or can't be bothered to man the service they advertise 😡

Message 6 of 8
4,231 Views
0 Kudos

Jamesazr1990
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎05-04-2020 10:23

on ‎05-04-2020 10:23

Is live chat not working?
Message 7 of 8
1,537 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to Jamesazr1990
  • 127580 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎05-04-2020 10:25

on ‎05-04-2020 10:25

@Jamesazr1990 

No it's closed. https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
1,535 Views
0 Kudos
Top Kudoed Authors
View All
Top