Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I was totally upset that complaints ppl when I foned them where he was bing nasty and I was wondering if I would have grounds to terminate my contract its more of a query thanks
Has something happened to O2 recently, I’ve never had a problem with them up until the beginning of this year. Slowly but surely the network has become so bad. I’ve been running these tests for the past few months and this is now the connection I get...
What do people think of the Samsung galaxy s8
Wes & Corissa at the Chippenham store met and exceeded my expectations, efficiently resolving an ongoing issue and securing my future business with O2. Wes is a real asset to the store team and has a great attitude/demeanour about him. I highly rate ...
is it possible for me to change my community name and if yes then how?
Hi, Good service doesn't get recognised so wanted to feed back that I had a great experience at the O2 Store on the Parade in Leamington Spa, this morning. I'm looking to upgrade and needed some real-world, practical advice and a guy called James was...
I use a pay n Go sim so I don't lose my credit if I hadn't used it each month. My phone is also only used in an Emergancy
Any plans for O2 to offer this level of interaction with Google Assistant? Try saying "OK Google talk to Vodafone" if you have Google Assistant on your android phone! Anything like this in the pipeline from O2, @Marjo or @EmilieT ?
I have 12GB plan. My billing cycle is restarted on every 1st of the month. I started using data from 2nd September. (I’m not using heavy dat this time. Since even it showed i have finished my data only in 15days in last billing cycle!) this time o2 w...
I have not had a mobile signal since before 7th July. It's fortunate for O2 that I've got a computer and get my broadband and landline from BT. Consequently, I have to use the WiFi provided by BT. I still pay for my mobile minutes to O2 though. How's...
