Live Chat. Excellent Service.

[Cleoriff]

Live chat come in for a lot of negative feedback so thought I would redress the balance a little today.

I wanted to upgrade my sim only contract whilst the sale is on. I could have waited. I didn't want... to as the 'half price for 6 months' was too tempting.

As soon as I was viewing the tariffs available... the chat box came up. I thought I would give it a try.

Immediately connected at 8.13am to an advisor called Nikhil

Taken through the security questions as expected and away we went.

By 08.30am it was all done and dusted.

I received the text and email confirmation of my order immediately. Also a copy of my chat transcript.

Nikhil was a very friendly and conscientious advisor. So well done to him

[jonsie]

Yes there is a special place for you....

[Cleoriff]

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@jonsie wrote:

Yes there is a special place for you....

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Just to show I am still full of Christmas spirit....

[jonsie]

Your a clairvoyant too....