June - Page 2

Anonymous · ‎18-04-2015

I cant believe I have just had to wait on the phone for over 12 minutes to talk to a consultant on whether i remained with O2 for my monthly contract!! I have been a customer for a few years now and have had several contracts with O2. My contract ends on 4th May and my device pays off this Thursday so wanted to see was on offer with no intention of changing anything today. Dont feel I was listened to or that my business actually mattered to O2 at all!! very disappointed and will be looking elsewhere.

MI5 · ‎18-04-2015

Some have said over an hour wait, but I'd have given up long before then 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-04-2015

@Anonymous wrote:
Thank you to you all for your comments and yes I will try again once my contract has finished. Was just trying to see the options available to me as more time to do this at the weekend. Obviously the same with others after hearing 12 minutes a short wait!!!

Good luck June (when the time comes)

Veritas Numquam Perit