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USwitch confirm that their sim-only deals are only for new customers starting 16th June...bye bye o2

wakawaka123
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USWITCH.pngReceived this email from USwitch this morning.

 

All these comments on posts here saying 'oh, dw let it all blow over, it's been on/off like this since April, it'll come back'...

Well heres your answer.

What now fellow O2 customers of sim-only deals?

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jonsie
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A kick in the nuts unfortunately

Definitely time to explore options come April 2026 for quite a few of us

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Oxonian
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Is a workaround @jonsie to take a new deal and then to migrate your number ?

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Enlli
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As my O2 SIM is used only for data on my phone that's a possibility.

However unless I can get a good deal with Virgin it will be bye to both

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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Why not just use MoneySupermarket and see if they have the deals still for existing customers.. always worth a try

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
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@madasaf1sh Does not appear that way

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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Ahh worth a try @Enlli 

Down to money and the fact they earn none or very little from exisiting customers, surprised it took this long in fairness..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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sc25893
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I'm on a SIM only, out of contract now, paying about £8pcm for 10GB so I've been trying for weeks to get the uSwitch £10 for 70GB. So now I have my answer, it was obviously not a glitch. Pretty outrageous tbf, but I've got virgin broadband with volt, so double normal speed. But saying that, it runs out in 6 months and my partner is with O2, so I guess they would start the new virgin contract. So all in all, I don't appear to need O2 anymore. Customer for about 15yrs, bit of a kick in the balls this. O2 reception has been pretty poor at times, I've obviously been to the places in UK that comes under the 1% they don't cover. My 4G/5G for past 2 days is terrible, and it's SW London, not exactly out in the sticks. 

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Oxonian
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Take a look at this @sc25893 :-

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Understand your network coverage


With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

 

- check the status of our network in your area – you don’t even need to enter your postcode

 

- test your network speeds

 

- report any issues with your service.

 

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

 

Also :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

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sc25893
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Thanks for sending over the link. I'm not happy with O2 though, this was an insult to loyal customers, so I've requested my PAC code today and switching to Vodafone tomorrow.

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