Having purchased my Joggler yesterday and hitting the messages app not working problem that it seems loads of new owners are seeing I decided to email support for help. The reply was less than helpful suggesting I go to the shop sales page to go through some emulators showing me how to use the Joggler. The fact that there are no emulators that I can find on that page didn't help, but a bigger issue would be I know how to use the Joggler, if only the app would even load (and the servers would send me the text message turning messages on).
It also advised calling 202 for support which was an interesting experience, especially when they informed me that the have no knowledge of the Joggler. Their only advice was to setup the calendar (it is and confirmed to be working fine already) otherwise to go back to my local O2 store for help.
What is really surprising (from info I have read elsewhere) is that O2 heavily discount the Joggler over Easter and then fail to put on the support staff to support the new customers who may have issues (the Joggler support team apparently all have Easter off). It should of been obvious that there would be a large number of issues from customers when you have 50% off sales on items.
Guess I will have to wait until I can get into my local O2 store again, although I am tempted to return the Joggler at this point as not as described as Messages is one of the selling points and this fails to work.
