A Nokia N85 that is on O2 WILL received Pics but WILL NOT receive vids from a Sony Ericsson c510 that is on Orange. The N85 user receives a text message saying "You've been sent a media message from +447966XXXXXX that your mobile doesn't support. View it at O2.co.uk by typing in your mobile number and pin XXXXX".
However, the N85 that is on O2 is able to SEND both pics and vids to the Sony Ericsson that is on Orange and they are are able to be viewed perfectly, so the problem isn't incompatability.
O2 have been contacted and the message settings have been sent to the N85 several times, the message centre number has also been checked. On contacting O2 for a second time was told that O2 doesn't support the N85 and Nokia should be contacted. Yet the problem remains if the N85 is replaced with an N70. Upon contacting Nokia twice, first time was told it was that Nokia N85 can't/won't receive video files over 100kb but when questioned further the operator then went on to say that Nokia and Sony Ericsson operated different formats. This I could totally accept apart from the fact that the Sony Ericsson WILL receive both pics and vids from the N85. The second time Nokia were contacted was told that Sony Ericsson or Orange needed to be contacted.
So.... before hours are spent on the phone to either Sony Ericsson or Orange, I thought I would ask if anyone had any pointers as to where the problem might lie? Any help would be greatly appreciated, thank you.
