Iphone still not unlocked, thanks o2

[Anonymous]

O2 quote 72 hours max to unlock your phone.

First requested unlock from O2 on the 3rd Dec, O2 failed to get it unlock by the 6 Dec.

7 Dec had to request it again, 10 Dec Still not unlocked.

Whatever you do, request it unlocked well before you ever need it!!

O2 are effectively holding me to ransom, illegally. I should be free to have my phone unlocked within a reasonable time frame. Now i have a non working phone, thanks to me assuming they actually meant 72 hours max

Its now been 7 days so far.

BEWARE.

[jonsie]

Part of the training manual mate....first rule = Empathise!

[Anonymous]

.. second rule = fob off ?

[Anonymous]

I thought it was odd hot swapping sims, wont do it again.

Fingers crossed i get the PAYG sim today to FINALLY unlock my iphone.

[Anonymous]

Good luck seems O2 make loyal customers wait ages

.. and sometimes things still don't work.. you have my empathy.. 

[Anonymous]

Got the PAYG sim at 2:30pm today, and its got £15 on it, thanks o2.

Now i have to use the sim, and then WAIT AGAIN another 24hours before the 'system' recognises that this phone has been ON the O2 network. only then can they start the unlock on my phone.

phew.

[Anonymous]

Your getting there

[MI5]

Make sure you don't use that £15 as it is required for the unlock fee. If less than £15 credit on the sim the unlock will fail again.....

[jonsie]

Stand by for further complaint if he has to top up another £10.00.

[perksie]

How can it be used with £15 credit and then unlocked?

[jonsie]

It can't!