General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! No Complaints department email?

I am astounded that O2 has the nerve to think that it is in the 'communications' industry and secondly that they are under the misapprehension that they are providing a service to customers. Over the past 4-5 days I have tried to find a human being t...

3G Coverage

Re: 3G coverage. One of the main reasons I purchased my IPhone was to use it for streaming to my IPad. I am now working near Galston in Ayrshire. On checking O2 coverage, it is non existent as it is through most of the area. EE have excellent coverag...

Resolved! AGE VERIFICATION

O lord now I believe O2 have my details etc of my d.o.b etc etc etc so why on earth am I being asked to verify my age going onto a website.... ok i know an adult website hee hee.but still I feel a lil annoyed that it has happened considering they hav...

Resolved! Using iPhone in India

I'm travelling to India and I have an iPhone5 on 02, if I get a pay as you go sim from India would this work on my iPhone or does the phone need to be unblocked

Resolved! o2 couldn't care less

I've been a customer for several years and am now out of contract. Your current deals aren't great and I've just called for a PAC code. The person I spoke to asked if I'd called to see if o2 could match or beat a deal I've seen elsewhere and I replie...

Resolved! My02 app

Just want to raise one criticism of the My02 app on my Android phone. I'm a PAYG user and I've got a £3 web bolt-on active at the moment but the app doesn't tell how much data I've used/got left. I have to go to the 02 website to get this info. Any p...

Resolved! unlimited data package

Apparently not so unlimited. If you get to 3gb in a calender month you get cut off and you can't argue the toss either! You just get fair usage policy, even though I don't remember there being one! Perhaps they could give me a rebate for the 6 years ...

Resolved! How can I do a bold font on an iPad

Hi,As the title says really, how can I do bold text in these forums using an iPad?

Resolved! Can't cancel Phones4u upgrade to o2!??!? HELP!!?!

So... I went onto the phones4u website and I upgraded my o2 number as the contract runs out on 13th October 2013 so it is a few days away. I decided that I wanted to cancel the order for the upgrade but phones4u say that I cannot cancel an upgrade or...

Resolved! G4

Any body know if Hull will be 4G in the future, Thanks