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I bought an 02 Iphone... NOW IM WORRYED

Anonymous
Not applicable
hi all im looking for a little reasurance... im an 02 PAYG customer... i have bought an Iphone 3GS from an o2 customer that sold it on ebay as an unwanted upgrade.. its sealed in the box and unused... the problem is i read of a scam where people sell there upgrade then report it stolen several months later for the insurance money...and the phone gets barred..
i got paranoid and asked for the sellers address etc and said that i wanted it so as i could re register the phone as being mine with 02... or just place it on record that i have bought the phone from them??
i have sent numorus mails requesting there address and the number that the phone contract is registered to but have had no reply's... funly enough before parting with the money i heard from them every day :).... is there a way i can re register this phone to me so they cant have it barred?? i managed to recover the sellers name and address through other items that they had sold and even have there 02 number as it was on an item..
any help greatly appreciated as i havent even opened the phone as im too worryed
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Anonymous
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For the seller to report this phone stolen and actually get it barred he would need to get o2 customer services to fill in a form to have it manually barred. This is because the bar is normally applied via a signal sent to the sim. Again, the seller's sim won't be in the phone so they'd need to come out with something like "my phone has been stolen but I didn't have any sim card in it at the time so can you bar it manually instead of through the system". However, again, any insurance policy I've come across states that your phone must be connected to the network at the time of the incident i.e. with the sim in it.

If someone steals my phone, do u think they will keep my sim card in it???


No.

Let me put this more simply for you.

When you call customer services and report the phone lost/stolen they click to add the bars onto your account.
The IMEI bar is applied based on which handset the network thinks the sim card is at the time of the barring request / the last handset connected to the network through the account.
Therefore, if you want to bar a handset you last used, say, 6 months ago and have been using another phone since then you'd have to ask customer services to send off a form with the details of the handset you want barred which if they're on the ball they should start quentioning why you need this done as it's very out of the ordinary.

Hope this clears things up although let me know if you still don't understand Neelesh.
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