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How do I set a memorable answer to get past security for CS "Help" line?

Anonymous
Not applicable

on ‎03-10-2025 14:09 - last edited on ‎03-10-2025 14:36 by Community Manager

on ‎03-10-2025 14:09 - last edited on ‎03-10-2025 14:36 by Community Manager

Above.

 

Usually I use my (REMOVED), but I can't find any option in MyO2 on the website to set this?

 

Can anyone help? @Dave-O2?

 

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Anonymous
Not applicable

on ‎03-10-2025 14:23

on ‎03-10-2025 14:23

I've tried to do it via account settings in MyO2 and I got this... Forbidden 403 page

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MI5
Level 94: Supreme
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Registered:

‎03-10-2025 14:47 - edited ‎03-10-2025 14:47

‎03-10-2025 14:47 - edited ‎03-10-2025 14:47

@Anonymous 

It used to be under My Details but was recently removed or that part of the system is broken.

Just more of the same old poop these days

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎03-10-2025 14:53

on ‎03-10-2025 14:53

@MI5 Flippin' typical, their network is often not fit for purpose, and even the website doesn't work, how tf are these guys "Award winning"?!

 

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