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Honour an offer

Kalpesh17
Level 1: Joiner
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I was told to call 202... its been over 6 attempts.

 

I first want to say how bad the service has been

 

2nd i want to say ive never felt like a priority or a valued customer.

 

3rd the actual system is shocking and god Awful 

 

I have one question that one human can do in a store... and im told to call a number only to get cut off 6 times.

 

I wanted a contract offered to me for 8 pounds a month this contract i was asked by a staff member in Walsall to call 202 and ask for the contract to be honoured it was

10 pounds with 20% discount

8 pounds a month and as a virgin customer get double data...

Unlimited texts, mins

Data allowance was unknown 

 

This is now beyond a joke. 

Why ask if i am looking for a device when i have stated I've already purchased a device.

I just want the contract i was given honoured 

 

 

Its disgusting how i can find a better deal all the time than whats offered to me instore or in the o2 shops... i mean whats the point of an o2 shop if they cant help... just call the automated sytem 6 times and see if you get anywhere...

 

Please honour the contract or give me a pac code

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MI5
Level 94: Supreme
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Registered:

@Kalpesh17 

Just apply for it here Your O2 SIM deal (uswitch.com)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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