Hi

paddyguy · ‎03-05-2018

A new mast as gone live near me but not getting a good signal of it but its only gone live today wa118hg wa118ly its 4G and 3G

MI5 · ‎03-05-2018

It can take 2 or 3 weeks to be fully working at full speed and capacity.
When my local mast was upgraded to 4g it took 2 weeks to get good speeds.
Don't forget to reboot your phone occasionally too to refresh the network connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

paddyguy · ‎03-05-2018

Its a new mast and its looking good ive had a look at it

will keep you updated

Anonymous · ‎03-05-2018

They always say that after an upgrade that masts can be hit & miss for a few days after

jonsie · ‎03-05-2018

You will wonder how you did without 4G before....

@paddyguy wrote:
Its a new mast and its looking good ive had a look at it will keep you updated

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

paddyguy · ‎03-05-2018

I know

Cleoriff · ‎03-05-2018

Even in Nuneaton (Warwickshire) we have two post codes CV10 and CV11.

I'm CV10 and sadly the other one got it 2 weeks before me. I wasn't best pleased I can tell you....

Veritas Numquam Perit

jonsie · ‎03-05-2018

@Cleoriff wrote:
Even in Nuneaton (Warwickshire) we have two post codes CV10 and CV11.
I'm CV10 and sadly the other one got it 2 weeks before me. I wasn't best pleased I can tell you....

I remember

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

paddyguy · ‎04-05-2018

I get a better singal on the 3G and only get two bars on the 4G

MI5 · ‎04-05-2018

Signal strength makes little difference on 4g.
What makes a difference is available bandwidth.
As it’s a new mast it won’t be at full capacity for a couple of weeks whilst it is tested and fully commissioned.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.