Hello

[ShaunSheep]

Hello everyone.  Thanks for letting me join. 

I  signed up to Virgin/O2 primarily because of the EU deal and am so pleased that O2 have taken this on.

I am currently holidaying in the Indian ocean and hoped Reunion island would be treated as France, but nothing worked. On approaching Madagascar,  I got a text to say that if I signed up for travel, I could get roaming Internet for just £6 a day. Sadly all attempts to get this working failed. In a few days,  I will be in South Africa,  so hope things go better there.

Thanks again for those who responded. 

Regards 

Andrew 

[Bambino]

@ShaunSheep See these links: 

Roaming on O2 - All you need to know - O2 Community

Using Your Phone Abroad → O2 Travel Search Tool | O2

[ShaunSheep]

Thanks. I have read all the instructions, signed up to O2 travel, tried every setting possible,  received a text message to offer the service, registered with 2 local providers Orange MG and Airtel, but no service was available. 

[Bambino]

@ShaunSheep Check to see if you have mobile data turned on in your settings. If you're still not getting a signal, contact customer service. You can use Skype Guide: A Guide to Skype to call the freephone number +4800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)