Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I was a victim fraud last April 2023, supposedly contacted by an O2 Agent/advisor who had my my contact mobile number details of my O2 plan and other personal details! How would a complete stranger have all my personal information. How many more cust...
Hello. Just recieved a phone call telling me my number will be blocked and I am getting a new sim card in the post. I presume it is a scam but they seemed to know a bit more than the usual scammers.
I just upgraded from iOS to android and only realised today that the esim pack i received last time to use on my iPhone can’t be used on my new android device. It’s 9 pm Friday evening and after trying my old pack 2/3 times i can’t install the same p...
I suffered from identity theft in April 2023, and raised this a number of times with O2. I have called back multiple times OVER FOUR MONTHS! and have been waiting for the Fraud team to give me a call back to investigate the issue. I have a Fraud tick...
I purchased my phone two months ago order number Ms-xxxxxxxxxx on the 9th Novemeber 2023 samsung galaxy a34 5g I was ment to receive a code for the Samsung galaxy buds after 30 days of purchase I have now called o2 twice and still not received this c...
So..... its been 117 days since my contract start. It beyond a joke. Weekly chats to the useless advisors only to hear 'rest assured', 'trust us' and 'please wait 5 more days' O2 can go f*ch themselves after this
Both at my home and place of work I consistently have a poor signal level.SMS do not arrive, until hours later when I pass a better signal area. Calls are impossible to connect.I report these, and get replies saying O2 is try hard to fix the issue, t...
I don't know if anyone at O2 is aware, but the Samsung Galaxy 6 smartwatch claim link is broken. There is a space between "Samsung and offers" in the t's & c's of the link which means it will not work. For those who are less tech-savvy this is the co...
I currently have the fold 4 with switch up on the contract. I have been into 2 stores to carry out the pre-order for the s24 ultra but neither have been able to complete it. They go all the way through the process and it come up with something like e...
VMO2 press release on the matter :- Virgin Media O2’s investment to bring enhanced mobile coverage to Shetland community welcomed by local MSP - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2s-investment-to-bring-enhanced-mobile-cove...
