right I dont see wht they dont just move you over! I was on the 'old'(buisness) billing system, I found this out when I applied for a o2 money card and it wouldnt let me do this, so I phoned cust services and, the lady I spoke to recognised stright away the problem and she filled a form to request the migration, she said they is no timescale for the move, all in all I was on the phone for 10 mins, and I got moved over to the new billing system in about 7 days.
and for the store selling to there frien/family, you sure, the stores have been told to operate a first come first served on the new IPhone, And if you want the 16gb these are in very short suply, and only come through in dribs and drabs about 3/4 a week, and I believe none were sent out this week |
i'm sure the stores do operate on a first come first served, i am just indicating what it feels like as a customer. i have been told by a few stores the standard next Thursday (but from what friends tell me that is the standard response) and this never seems to materialize
the simple fact that the apple stores have healthy stock and o2 wont let me use them is out of order even here in Brighton the apple store is above an o2 store and o2 will get them next 'Thursday' you must understand that as a customer i feel hard done by here as this is not of my doing.
as for the migration at no point has it been suggested to me that i will be migrated, and to be told that it will take a week is out of order.
on this subject o2 are seriously guilty of letting down there customers its a joke
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