Hi everyone,
We have a user in our office who is going stir crazy with his O2 phone. When someone calls him (from a landline, from an O2 mobile, or any other mobile), the caller hears the normal ring tone and assumes the mobile is ringing. However, the mobile is not ringing!
We have tried his sim card in other iphones, in an android phone, with 3G and 4G off, all data off, and the same problem persists. He can call out, and can send and recieve normal texts when all data is off.
He has called O2 support and they have tried all the usual things (getting himt to restart his phone, sending him new sim settings). He was sent a new sim card yesterday and after swappinng it over the problem still exists, and the O2 support line can't seem to help him.
Has anyone ever heard of this problem?
