Great O2 Customer service

Clifton84 · ‎29-04-2017

I would like to thank Norma who's been working non stop to get hold of dpd today. The driver went to the wrong house, which was no fault of O2, so I haven't received my parcel but Norma kept ringing them for 2 more hours but still no reply from the driver. Norma tried everything to get it re-delivered. So please someone pass on my many thanks. Great customer service.

MI5 · ‎29-04-2017

@Martin-O2 @Marjo @MercedesS

One of the above will pass on your thanks for you.

Hope you get your phone soon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎01-05-2017

Thanks a lot @Clifton84 for sharing it with us We will pass it on to O2.

And thanks @MI5 for all the help

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