Good manners (A rant!) - Page 2

Cleoriff · ‎21-05-2013

Hi All,

Unusual for me, however today I am going to have a rant! I get so angry at some posters on this forum who seem to have lost the art of 'good manners'. In my opinion, the O2 forum is the best thing since sliced bread. People give hours of time and expertise, offering free advice and support to folk like me and are rarely rewarded with a simple thank you! My pet hates are a) people who post, then never bother returning to see what expert advice they have been given, b) Posters who never give kudos when their issue is resolved and c) folk who never say thank you.

I have never made any secret of the fact I am an 'elderly' technophobe, but the advice and support I have received on here is second to none. I have never been patronised or made to feel stupid which is why I keep coming back time and time again. if it wasnt for the experts on this forum, I would have binned my S3 and gone back to my old phone. I always remember someone on here saying to me 'There is no such thing as a stupid question'. I kept that in mind and continued ask things that the experts may have really thought 'DUH', but answered with patience making things simple. So just remember this guys 'You get out of life exactly what you put in' If someone helps you on here a simple thanks (and a few kudo's) makes all the difference. O2 may get some things wrong...this forum isnt one of them! Thanks again and... PHEW...Rant over!!

Veritas Numquam Perit

Anonymous · ‎21-05-2013

Very sound words and very true manners don't cost anything and go a long way

Liquid · ‎21-05-2013

the call centers get the answer from here?

Surely we need to start chargeing royalties

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎21-05-2013

or offering good incentives

MI5 · ‎21-05-2013

or being listened to.... ???

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-05-2013

@Liquid wrote:
the call centers get the answer from here?

Surely we need to start chargeing royalties

The support staff could at least post a thank you.

Or O2 could say thank you by giving those that help the rank of "superuser".

Anonymous · ‎21-05-2013

I'm not going to lie, when i'm at work in the O2 Contact center many times i have googled my answers i have ended up here. You guys have saved me a good few manager calls! Thanks very much! (I thought i'd make an account to help people like i've been watching you guys do since February)

perksie · ‎22-05-2013

Hi Itsgimli, good to see you in the forum.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎22-05-2013

@Anonymous wrote:

Or O2 could say thank you by giving those that help the rank of "superuser".

What, you mean like on Sky's Lithium-based community ?

Anonymous · ‎22-05-2013

@perksie wrote:
Hi Itsgimli, good to see you in the forum.

It's good to be here!

perksie · ‎22-05-2013

@Anonymous wrote:
@Anonymous wrote:
Or O2 could say thank you by giving those that help the rank of "superuser".
What, you mean like on Sky's Lithium-based community ?

Yes indeed and they all seem to have survived the experience too!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1