Getting through to O2

[Anonymous]

The O2 service level has sunk to a new low level. I tried phoning and was kept on hold for 30 minutes and gave up and tried online chat and still couldn't get through to anyone. I want to upgrade my phone and need to discuss this with someone. I'm going to go to Carphone Warehouse and switch to anothert network.

[jonsie]

Have a read here and you will find how the community members feel Sadly nothing we can do only sympathise.

http://community.o2.co.uk/t5/Other-Products-Services/Click-here-to-find-out-why-I-ve-left-O2-after-8...