Galaxy S6 Edge Plus home button loose.

Anonymous · ‎12-09-2015

Im almost due an upgrade,so I went into my local 02 shop today. I'm interested in the S6 Edge plus, but the phone on show had a loose home button. It felt like it could fall out. So I Googled it and there is a fault it seems. The S6, S6 edge and the plus are having problems with the home button not working or being loose. Have any of you had the problem? I'm bothered about having one now. I've got an LG G2 and will probably waait for the G4 pro now.

Cleoriff · ‎12-09-2015

One of our members @viridis has the S6 Edge and has had no problems at all...He may be online to offer further advice

Veritas Numquam Perit

MI5 · ‎12-09-2015

If you take care of your phone it will be fine.
If you abuse them they can fail - same with any phone by any manufacturer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

viridis · ‎12-09-2015

Not a problem here, or on the wife's, or on my first.
Internet scaremongering

viridis · ‎12-09-2015

Store button, pressed repeatedly all day every day

MI5 · ‎12-09-2015

Yeah, prob been pressed a million times already and abused too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎12-09-2015

Why would you expect a demo phone in a shop that's probably been abused by hundreds of people to be in good working order?

I DO NOT WORK FOR O2

Anonymous · ‎12-09-2015

@Bambino wrote:
Why would you expect a demo phone in a shop that's probably been abused by hundreds of people to be in good working order?

The new handset that the store hands to you will have no problems

Anonymous · ‎13-09-2015

Do a Google search and you'll see that there is a problem. The phone has only been released a month. So a shop model should work ok.

MI5 · ‎13-09-2015

If you are that worried, don't buy it.
I know lots of people with an S6 or Edge and they've not had any problems at all, but no one is forcing you to buy.
You also get a 2 year warranty if anything should go wrong.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)