Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
If you sell does the buyer need to buy a new sim card. Should I remove my SIm
Why is it, that when it's 8pm on a friday night, o2 don't answer their 202 phone number or answer their live web chat? I thought they were open until 9pm? Or am I wrong??? Probably can't be bothered to work on a friday night!
My husband and I, both 02 customers have been experiencing serious problems during the past 3 weeks or so with no signal, emergency calls only and we are unable to text from home, occasionally we can call but then the signal drops and we are disconne...
hi everyone, I've been told on live chat that I can pay the £75 remaining on my Refresh device plan and get my number ported to the new contract I'm going to buy via mobiles.co.uk (best price/handset deal - O2 refuse to match) after I sign up to the ...
5 weeks after placing an order for a second handset for my account it was finally delivered without a sim. 02chat is useless. south african call centre fail to understand or act (still waiting for a call back from a manager).advisors mis advise. mana...
Hi guys, I wanted to make you all aware of a great little project that O2 is currently involved with. Check out the link below: http://news.o2.co.uk/?press-release=famous-artworks-given-a-modern-twist-as-part-of-new-exhibition "Acclaimed urban artist...
It takes so long to download an invoice and print it off. Please could you organise it so that I can log in, view my invoice and print it.I don't need to save it or email it or anything else. That is just a waste of time. View and Print, like my othe...
Hi, Recently got a new contract from a friend who works at Carphone Warehouse - i've tried claiming the 30% discount however under 'organisation' on https://o2open.co.uk/O2Open/servlets/SignUp - it won't recognise Carphone Warehouse - other variation...
To all in the O2 communityCan anyone explain to me why i have to constantly keep logging in every 10 minutes. This is a tinny winny bit annoying.Thankyou and will enjoy being in the community. Marie
Hi I'm sure this has been discussed many times so I apologise in advance. O2 dont offer signal boosters to personal users yet their quality of coversage decreases in our area. Anyone got recent experience of purchasing a signal booster please? Qualit...
