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Fraudulent calls - a simple way for O2 to protect customers

Anonymous
Not applicable

on ‎15-03-2017 16:02

on ‎15-03-2017 16:02

This afternoon I received a scam call from what looked like a Cardiff number - 029 2018 0191.

 

This number is part of Ofcom's "Drama Use Range" - these phone numbers are example numbers and will never be routed as a proper call. Similar to how Americans use "555" in their TV shows & films.

 

O2 should not allow fraudsters to set their Caller ID to numbers which are fake.  If a party tries to connect to the network and presents a fake number like this, the call should not connect.

 

How about it O2? Show your customers some love and help stop these scammers 🙂

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MI5
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on ‎15-03-2017 16:13

on ‎15-03-2017 16:13

Post your Ideas here https://community.o2.co.uk/t5/Community-Ideas/idb-p/community_ideas
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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