Is there fraudulent workers working in o2 call centres?? Everytime i ring up they say i owe money which i have already paid, they refuse to take my bank reference transaction number for the payments made as evidence, and usher me to pay the bill again when its already been paid. I have rang 4 times, the money has been taken my bank account by o2 but costumer services refuse to look into it and state that i owe the money again, one worker said i can see on the system that you have paid it and al forward you onto someone to rectify it and they start with the you owe it again. I think their might be scammers working in the over seas call centres.....and not one of them can understand what i am saying or explaining to them. Obviously they cannot a use the computer system properly either 🙄
