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Emails/PM's re New Ranks?

Cleoriff
Level 94: Supreme
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Annoying little bugbear of mine (and have been discussing this with Marjo) so it would be interesting to ask the regulars...

@MI5  is exempt :wink:

 

Every time we went up a rank we were informed via an auto generated PM and email.

Since Mercedes left I have never had any notification that I have moved up a rank. I only know if I notice a change on my avatar.

 

I know @Glory1  is the same. She is never informed nowadays. 

 

So who else is left out...and who gets a PM informing them of change of rank?

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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@pgn wrote:

Hmmm..  Has this wandered somewhat off topic? 

 

I haven't had a PM about a level change in ages, Firestarter or no! :yahoo:

 

Oddly, I did used to get them in pairs, one for the level I was on, one for the level I'd gone up to. 


It did wander off topic @pgn  but as I started the thread I wasn't concerned. It opened up the whole issue of forum changes again and put a different slant on it when all of the regulars complained about lack of consultation or even a trial.

If nothing else it goes to show we are still unhappy/miserable/furious about the changes.

 

I think the designers hope we will slowly stop moaning and accept the hideous banner. No, we wont!

 

By the way, thanks for answering the original post about lack of levelling up notifications.

It proves that most of the people who replied here no longer get anything at all.

Like you, I used to get two at the same time.

Veritas Numquam Perit

Girl in a jacket
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viridis
Level 56: Guvnor
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I'd just like to add my 2c worth...

Screenshot_20190411-113612.png

That is by far, the worst front page Ive ever experienced on a mobile site.

Why in god's name is the banner accommodating 50% of a display that's 18:9 aspect? And on 16:9 it's worse!

Once you add in the oversized personal info links you are left with one line of user content, one single line.

 

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Cleoriff
Level 94: Supreme
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@viridis wrote:

I'd just like to add my 2c worth...

Screenshot_20190411-113612.png

That is by far, the worst front page Ive ever experienced on a mobile site.

Why in god's name is the banner accommodating 50% of a display that's 18:9 aspect? And on 16:9 it's worse!

Once you add in the oversized personal info links you are left with one line of user content, one single line.

 


Thanks for that @viridis . Good to hear from you in relation to the forum layout :wink:

Adding a bit of technical info as well... lol x

Veritas Numquam Perit

Girl in a jacket
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Glory1
Level 43: Bright Spark
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This morning I got my first levelling up PM in many, many months.

 

So is the bug now fixed @Marjo, @EmilieT?

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Mi-Amigo
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Congrats on going up a level @Glory1 [or at least being notified]

 

I`m now on Level 18. No pm received notifying me of going up a level.

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Glory1
Level 43: Bright Spark
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@Mi-Amigo wrote:

Congrats on going up a level @Glory1 [or at least being notified]

 

I`m now on Level 18. No pm received notifying me of going up a level.


You need to keep eyes peeled @Mi-Amigo as mine may have been a fluke. I won't take it that the bug's been fixed until @Marjo or @EmilieT confirm it.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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I've stopped getting notification emails too now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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Good to hear you got a notification for the rank-up @Glory1, and congratulations as well :hugging:

 

The bug has been identified and the platform provider is working on fixing it. Once we have more details as to when that'll be all sorted, we'll update you guys! 

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Glory1
Level 43: Bright Spark
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@EmilieT wrote:

Good to hear you got a notification for the rank-up @Glory1, and congratulations as well :hugging:

 

The bug has been identified and the platform provider is working on fixing it. Once we have more details as to when that'll be all sorted, we'll update you guys! 


Thank you @EmilieT. So my notification was clearly a fluke. Not to worry will continue to keep my eyes peeled till I hear further from you or @Marjo.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Mi-Amigo
Level 47: Going Places
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Thanks for keeping us informed @EmilieT 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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