Email disaster -a warning

Anonymous · ‎10-05-2016

So, I decided to add email to a new phone. I entered the wrong password. This resulted in multiple incorrect login requests to the btyahoo email site as the phone attempts to update every few minutes. This led to a 'multiple log in attempt' warning message from bt, a denial of service and a request for password change. That worked for a while then it re-appeared, several times. After long a online chat to btyahoo I was assured it could be a temporary glitch but they would monitor the account. It still didn't work but now after 12 hours it does seem to be back to normal. So I would say, either get the password correct or don't bother with phone email.

MI5 · ‎10-05-2016

Yes, agreed, always a good idea to use the correct details

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Cleoriff · ‎10-05-2016

I have two email accounts on my phone. One is BT Internet and the other is Gmail. I have changed my password twice with BT with no issues whatsoever....

However my change was my decision not because I had entered the wrong password. I suppose they do have to make sure the right person is accessing the email @Anonymous?

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Toby · ‎10-05-2016

Good tip @Anonymous and a warm to the welcome to the community!

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jonsie · ‎10-05-2016

Yes entering correct details always helps.

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Curr946 · ‎10-05-2016

In all fairness, phones shouldn't continue to try log in with incorrect info, as this does just compound the issue.

Current Phone: Sony Xperia XZ Premium