Solved: Dreadful Signal - Page 4

Anonymous · ‎06-12-2013

In my home postcode o2 state "good indoor and outdoor" 2g coverage. I get intermittent service.

Today I spent half the day in Dunster in Somerset. Absolutely no signal at all. When I get home I looked at the coverage checker and it reads " good indoor and outdoor" 2g coverage.

This is now happening more and more often. So what is the problem? Why are o2 not sorting out the basics?

Across the social network I see thousands of posts criticising o2 but rarely see anything re Vodafone, Three or EE. Clearly this is an o2 issue.

Thoughts on a postage strap please

MI5 · ‎08-12-2013

Oh well, I know it's a bit buggy, but hopefully it will improve with the next update...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2013

I do appreciate the tip. Maybe I will try it again as it was a couple of months ago when I Uninstalled it and to be fair o2 did offer to add a one off 250mb so I didn't go over my tariff bit asi never do I thanked them but said there was little point.

MI5 · ‎08-12-2013

Give it a try and let us know how it works for you.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2013

If your using it at home surely it would use your wifi

Anonymous · ‎08-12-2013

Hi Damien1

it used 80mb whilst I was at work then a further 170mb on wifi including about 130mb between the hours on midnight an wake up (about 8am) when the phone for usual stuff like email etc only uses a couple of mb each night.

I have a tool on my phone which told me where the usage was occurring.

Anonymous · ‎08-12-2013

But thank you for the suggestion. All helpful.

Anonymous · ‎08-12-2013

OK sorry I have an unlimited broadband at home and assumed most people did but I must admit I'm not a fan of TUgo it's a bit buggy for me

Anonymous · ‎08-12-2013

No need to apologise Damien1, I appreciate your guidance.

I too have unlimited wifi but it used 80mb over the air data in about 8 hours and that was the main problem.I would use up my 1gb allowance in just a third of a month. That was why I took it off.

However given MI5's helpful comments I may give it another go.

Anonymous · ‎08-12-2013

Yes that is an awful lot of data guess it wouldn't hurt to give it another try good luck with it

adamtemp64 · ‎08-12-2013

when at home just turn cell data off that will force it over wifi and the same when at any other location you have wifi

and when out turn tugo off so it all comes in via the phone no data usage if signal is poor and out of wifi tugo is of no benefit.

Just a shame us bisiness customers cannot use it

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services