Do not trust the coverage checker

adamtemp64 · ‎01-11-2015

just done a speed test

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎01-11-2015

Same here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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adamtemp64 · ‎01-11-2015

I guess it is down to th slow updating of the website.

I have been able to get 4g as you know via a dongle for ages . But this was on my iphone 6s in the pub !!!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎01-11-2015

It's strange but as you say do not trust coverage checkers. I wanted 4G tariff here in Pattaya, oh n, only Bangkok they said....Got a 4G sim and whilst it isn't brilliant here, they really need to update the information which the store staff go off.

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adamtemp64 · ‎01-11-2015

@jonsie agreed but I guess you also have other things to consider out there lol

But I can get 4g from o2 in a gprs 2g only area for the last 6 months why is the coverage checker so far behind!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎01-11-2015

Is yours on band 3 or band 20 Adam?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎01-11-2015

Not checked the device but band 20 800mhz dd from 8 plus miles away as local serving mast is gprs only on the 900mhz band 1.5 miles away !!!

And you have to be shielded from that mast to get the 4g!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎01-11-2015

I never even bother with it @adamtemp64....Falsely informed me I would get 4G probably 2 days before @MI5 (or so I thought). I didn't. I still don't get it unless I travel into town. On the other hand, my eldest who is with Vodafone and is always moaning about no 4G....can get it in my house!!....With his iPhone....Sooooo. how do you like that?

Veritas Numquam Perit

jonsie · ‎01-11-2015

You need a south easterly wind on a Wednesday. ...

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Toby · ‎02-11-2015

Hi guys,

Has anyone here reported this to O2 in any form yet?

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