Ditch Guru's & Live Chat

[Anonymous]

Seriously,

You could save yourself a lot of money!

I have never had anything regarded as help from either, I end up informing either the "Guru" or "Live Chat" of the situation that it is within O2.

How many people have had to explain the situation to a "help"?

I'm not under the illusion that they should know everything, but surely when I get through to TuGo helpdesk I should not have to inform them time after time in the same conversation that it is currently disabled for the Xperia S and despite how many times they check and try and tell me it is, IT ISN'T!

There are many many cases of this in just my expierience but I have to share the best one yet when asking about a bug in the MyO2 app was informed that i wasn't on the latest software for my Xperia S and should update it to ios6!!!

I rest my case.

Any other expieriences shared below much appreciated!

O2? Your call! (Yes, I'm aware this is a customer forum!)

[Anonymous]

Google isn't on livechats script

[Anonymous]

Makes you wonder why they don't just check though!

I'm generally of the opinion,

If I'm asking the question, Someone has asked it already!

[Anonymous]

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@Anonymous wrote:
Makes you wonder why they don't just check though!

I'm generally of the opinion,

If I'm asking the question, Someone has asked it already!

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That would be to simple for them to work out

[Anonymous]

Ironically a quick Google search didn't turn up the apk for TuGo.

Anyone know where I can get this?

[Liquid]

http://www.androidapk.us/apps/TU-Go-from-O2-201994.html

Is that what you're looking for?

[Anonymous]

Yeah, Unfortunately that just directs me to the Play Store where I can't download it.

I'm sure if I got the APK from an outsource I caould install it and have a play with it to make it work

[Anonymous]

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@Anonymous wrote:
Yeah, Unfortunately that just directs me to the Play Store where I can't download it.

I'm sure if I got the APK from an outsource I caould install it and have a play with it to make it work

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That would be good if it worked properly

[Anonymous]

I have an app that can make the Play Store think I'm in a different country or network.

Is there anything out there do you know of that can make the Play Store think I'm a different phone?

[Liquid]

Not without playing with the phones registers. I wouldn't advise doing that.

Let me see if I can acquire the apk and then ill forward it to you.

[Anonymous]

Cheers, Be good just to try it and see what I can do.

Best not play with the register! Might be able to look into the app though and see what I can do