Discussions about O2 and age verification

on 24-11-2010 16:17
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 24-11-2010 16:17
Secondly, when did this come about? Never needed to confirm my age in the past. And why couldn't they have sorted this in store when I bought the phone?
- « Previous
- Next »

on 26-04-2013 08:42
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-04-2013 08:42


on 05-05-2014 10:49
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-05-2014 10:49
This is a real pain! I tried using the guru chat but they said to use a credit card, after I had already told them I only have a debit card, or to call in to an o2 shop with ID.
Possible solutions:
- When purchasing phone/signing contract verify age there and then
- Offer age restriction as an opt-in and not on by default
- Find an additional method to verify age without having to show ID in store.
- 96831 Posts
- 614 Topics
- 7196 Solutions
on 05-05-2014 11:02
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-05-2014 11:02
It is a pain I agree but the safeguards are there for a reason. I do agree though that it should be opt-in not opt-out but this way does take into account irresponsible and uninformed parents.
Yo could try calling customer service, some people have been successful this way.
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 05-05-2014 11:16
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-05-2014 11:16
http://www.mobilebroadbandgroup.com/social.htm and the code v3 says all networks have to verify so it is an opt out only situation
I quote
"
Each mobile operator places commercial content classified as 18 behind access controls and only makes it available to those customers that it has satisfied itself, through a process of age verification, are 18 or over."
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

on 05-05-2014 12:46
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-05-2014 12:46
I am sure most parents out there would agree!
As for the process, when setting up the account that would be the time to do it. Credit Card is easiest as you have to by law be over 18 to get one by they are also easily accessed by kids when they feel they need to.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-05-2017 09:05

on 15-05-2017 10:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-05-2017 10:27
please, you teach me then. tell me what is it that I don't know. tell me what's the official reason why o2 and all the other networks agreed on giving their contribution in parenting young generations and give me references ^^. an old fashioned "click yes if you're over 18" should do so why the hell would they go so far? being pushed maybe? by what? some new law? made and agreed by who? yeah, self-righteous religious people, again. am I just blowing steam? am I just going too far with my imagination? then are rules and laws just falling from the sky? come on. This web page is called "discussion". A discussion is formed by a subject and at least two people giving their opinions. You know the subject now you know my opinion: the kind of people that make these laws (or rules) that restrict people's freedom (whether they're under aged or not) are self-righteous religious people along with their fake morality.
If I'm wrong and I'm lying then you tell me the truth, and your opinion as well.
P.S. whoever deleted my previous posts please justify yourself.
- 152785 Posts
- 652 Topics
- 29164 Solutions
on 15-05-2017 11:01
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-05-2017 11:01
Just clicking a button is not sufficient to prove your age.
Many minors have access to phones and could easily click "YES" and have access to potentially damaging and harmful content.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 96831 Posts
- 614 Topics
- 7196 Solutions
on 15-05-2017 11:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-05-2017 11:13
Many questions answered here :
http://news.o2.co.uk/2011/03/03/mobile-phones-and-age-verification-your-questions-answered/
There is also a long thread on this subject if I recall correctly so search for age verification in the search box.
- 2174 Posts
- 133 Topics
- 44 Solutions
on 16-05-2017 14:57
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-05-2017 14:57
Kids dont need to see this online, I think that us adults should take a small additional step to remove these if we wish. Otherwise kids will stumble on things before thier time.


- « Previous
- Next »
- « Previous
- Next »