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Device plan

queentutti76
Level 1: Joiner
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on ‎24-08-2023 02:32

on ‎24-08-2023 02:32

My tariff finished in October 21 so I just have a 30 day rolling one but my device plan doesn't finish till next year. Would I be able to take a new tariff with a different network provider and still continue to pay my device plan monthly to 02 till it finishes? 

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MI5
Level 94: Supreme
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on ‎24-08-2023 08:16

on ‎24-08-2023 08:16

@queentutti76 

I'm assuming your tariff and device plan automatically delinked after 24 months?

If so, yes you can.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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