Data charges usa
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on 14-03-2016 00:21
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on 14-03-2016 00:21
Accepted Solutions
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on 14-03-2016 00:32
I'm not sure how that is possible for data alone? Data is capped at £40/month and if there is a crossover of billing periods that could double to £80. You should have received a text warning that you had reached the £40 limit and you would have had to agree to carry on using more data.
T&Cs here....
http://www.o2.co.uk/termsandconditions/mobile/pay-monthly-roaming-bolt-ons
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on 14-03-2016 00:32
I'm not sure how that is possible for data alone? Data is capped at £40/month and if there is a crossover of billing periods that could double to £80. You should have received a text warning that you had reached the £40 limit and you would have had to agree to carry on using more data.
T&Cs here....
http://www.o2.co.uk/termsandconditions/mobile/pay-monthly-roaming-bolt-ons
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on 14-03-2016 00:49
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on 14-03-2016 00:49
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on 14-03-2016 00:53
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on 14-03-2016 00:53
£1000?? Good grief. Have you checked a breakdown of your bill in MyO2? http://www.o2.co.uk/myo2
I would certainly be contacting customer services to query this amount. As @jonsie says data should be capped at £40 pm. If you have any queries then take this up by phoning http://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 14-03-2016 00:56
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on 14-03-2016 00:56
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on 14-03-2016 01:07
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on 14-03-2016 01:07
You need to call them rather than use live chat.
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on 14-03-2016 01:10
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on 14-03-2016 01:10
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on 14-03-2016 01:12
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on 14-03-2016 01:12
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on 14-03-2016 01:15
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on 14-03-2016 01:15
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on 14-03-2016 01:38
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on 14-03-2016 01:38
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