General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

WWDC 2015

What are you expecting to see from Apple this time apart from ios 9 http://www.apple.com/live/?cid=wwa-uk-kwg-features-com http://www.macworld.co.uk/feature/apple/wwdc-2015-how-watch-keynote-livestream-ios-9-os-x-apple-tv-macs-music-rumours-live-blog...

Resolved! Recent crystal clear call quality

Hi,I've been using O2 for years. In the last 2 weeks I've noticed, that more often than not, the call quality has been similar to that of a Skype call, rather than a traditional mobile/telephone call. Sometimes, the call starts off crystal clear and ...

Resolved! Incoming text messages

Messages from a contact suddenly started appearing in Spam box for some unknown reason. The contact concerned is my Son who seemed worryingly, not to be replying to several of my texts. Hadn't noticed the replies had appeared in spam box for no good ...

LITHIUM query

Have any changes been made to Lithium recently? I notice that when I click on the Insert Emoticon button it now presents available icons in a horizontal scroll bar whereas it used to be a drop down panel with scroll. Maybe its just another quirk of I...

Plagued by witheld numbers

I had a minor car accident about three years ago and lately have been plagued by calls from ambulance chasers. I am TPS registered and the caller witholds their number. The names they give for teh companies are never traceable via the Internet (Lates...

Aquapac iPhone 6 Plus waterproof case

This is my review on the Aquapac iPhone 6 Plus waterproof case. This case is ideal for anyone who either uses their phone in the rain or in or around water (the case is waterproof to 30 feet).

Resolved! no sim no service

Can't get connected to a network. Have have a replacement phone (Samsung S3 mini) and sim card.Called customer services x 5. Can anyone on the forum help get me connected. Thanks

Resolved! Wrong Attitude

has anyone tried to call on 03448090222. i've been put on hold for 20 minutes in 2 day consecutive days. it's disgraceful. if customers are been treated this way then this might be one of the reasons why 02 is losing customers. customers are needed f...

Late Delivery rude staf

How come it is i can be promised delivery tommorow for the last three days and yet agin this morning and be told there is noting we can do ...?

Resolved! Suspicious MMS

I have just received a MMS that purports to be from O2UK. It is a picture message 879KB and claims to be a "multimedia message notification" from a "Hidden sender address". Subject is "Untitled". Is this likely to be a legitimate message from O2? Or ...