General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

More Three - O2 merger news

http://www.computerweekly.com/news/4500272488/Three-chairman-promises-five-year-price-freeze-after-O2-merger Could help users will costs

All I'm saying is....

..that maybe the swearfilter should be extended to usernames too.

Resolved! How to I report a cabinet fault next to a mast?

I am trying to find out how to report an electrical fault on a cabinet associated with an O2 mast. The Live Chat has been busy all afternoon and there is a 15 mins or more wait on the phone. Storm Frank blew the top off a cabinet exposing the wiring ...

Interesting Article 3 & O2 Merger

http://www.engadget.com/2016/02/04/three-o2-merger-threat/?utm_source=dlvr.it&utm_medium=twitter Thought this was an interesting read.

Resolved! restiction / bars

was imposed restriction, I received information from o2, if you will pay the bill on Friday, restriction will be automatically removed.

Resolved! Downloading business invoices and usage date.

How many times must us business owners complain about the platform you force us to use to download our invoices. Its archaic! Its almost like you dont want to see what your charging us for... How about a simple download button that acutualy downloads...

Resolved! Upfront Cost Refund

Need some help here. My son took out a new contract as he has been using a contract under my name until this one has run out. I was assured by O2 that if he took out a new contract they would then merge the contracts and he could continue to use the ...

New to o2 community 😉💛

Hi guys! So I'm new here, after years of searching for ways to test phones out and give my feedback I THINK I'm in the right place... So what is the best way forward here? Am I supposed to answer & help peoples questions to get more points orrrr? I'v...

O2 Trail Blazers

Got an email today inviting me to sign up. is this a blanket email or am I one of the chosen ones hahahaha

Resolved! Well done retention team!

Yesterday at approximately 11:25am I spoke to Tracy in the retentions team as it was time for an upgrade!The phone was picked up after 1 ring (I know great right) and O2 kept my custom because of the great deal they offered me Tracy listened to my ne...