DISCUSSION O2 faulty like new phone

[Huh_u_exist]

I received a iPhone 12 pro gold from o2 today stated like new the LCD has a black spot in the screen and the top half wouldn't work when I called in a about  it she was like really oh no and started giggling about it even return found it quiet humourous I really didn't as that a like new phone which is still very expensive still costs nearly 1000 pound for it I was looking to see if anyone had any similar experiences with these I'm getting another one delivered tomorrow has anyone had similar experience with this like new "scheme" Thanks 

[pgn]

Happy New Year!

Reading your post, maybe something you said reminded her of this, @Huh_u_exist 😁

Seriously, perhaps it was a little unprofessional, but in answer to your query: no - I have never gone for the refurb or reconditioned phones offered by any supplier, as a 2 year contract with a less than new phone can bring troubles as contract-end draws near. I doubt I'd fork a grand out for one, though...

Did your replacement arrive yet? Is it, if you'll pardon the pun, up to scratch?