DAIsy AI Granny

[madasaf1sh]

This actually looks quite cool, by VMo2 and hope it is deployed into Live, but do we really want o2 to be intercepting calls

https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-granny-wasting-scammers-time/

[Bambino]

If all the AI is doing is intercepting reported scam numbers, then yes it's a good idea. No doubt the scammers will find ways to detect they're talking to AI. They always seem to be one step ahead of the game, so the AI is going to have to keep adapting as it develops. Hopefully it can do that.

[Enlli]

What we now need is an AI program that detects when Customer Service Agents are lying  through their back teeth.

[pgn]

"AI is going to have to keep adapting" - I think, in much SF, this is an area in which AI will excel...

...vs...

and

We shall see. Generally, like @Bambino, I suspect the AI will not fox the scammers for long somehow...

[pgn]

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@Enlli wrote:

What we now need is an AI program that detects when Customer Service Agents are lying  through their back teeth.

---

Easy, that one: whenever they open their mouths 🤣

[Oxonian]

And this is the ISP Review take on that news :-

Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE - ISPreview UK

https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-uk-creates-ai-granny-to-waste-scammers...