14-11-2024 13:15
14-11-2024 13:15
This actually looks quite cool, by VMo2 and hope it is deployed into Live, but do we really want o2 to be intercepting calls
https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-granny-wasting-scammers-time/
14-11-2024 13:27
If all the AI is doing is intercepting reported scam numbers, then yes it's a good idea. No doubt the scammers will find ways to detect they're talking to AI. They always seem to be one step ahead of the game, so the AI is going to have to keep adapting as it develops. Hopefully it can do that.
14-11-2024 13:46
What we now need is an AI program that detects when Customer Service Agents are lying through their back teeth.
14-11-2024 13:59
14-11-2024 13:59
14-11-2024 14:01
14-11-2024 14:01
14-11-2024 17:34
14-11-2024 17:34
And this is the ISP Review take on that news :-
Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE - ISPreview UK