Fix won't be in place until later this week so call or try us whilst you wait.
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Well perhaps the problems should be highlighted on the website rather than offering a service that may or may not work depending on browser used. This has been going on for months
Have called customer services repeatedly - either ludicrously long wait times or agents playing "pass the parcel" with my issue. Currently been waiting 19 hours for a promised call back....
It's related to a purchased handset so need to speak to them. Just asking the community if they know what's wrong with O2's sytems for communication. Bit ironic considering this quote from Mark Evans - CEO "We continue to put the customer at the heart of our business". In which case I think they need to see a cardio specialist!
