Anybody any idea what's going on here? Online chat agents still being
advertised on the website but never actually available Massively long
wait times for a response when telephoning Being passed from pillar to
post when you do get through as nobody ...
It's related to a purchased handset so need to speak to them. Just
asking the community if they know what's wrong with O2's sytems for
communication. Bit ironic considering this quote from Mark Evans - CEO
"We continue to put the customer at the hear...
Well perhaps the problems should be highlighted on the website rather
than offering a service that may or may not work depending on browser
used. This has been going on for months Have called customer services
repeatedly - either ludicrously long wai...
This number called this morning (after sevral weeks of missed calls).
Operator was aggressive and wouldn't take no for an answer. Phoned
Customer Suport and apparently it is a number associated with the O2
sales team. Explained that agressiveness is ...