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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Emails - those on servers , those served on ones device. Explain. Geeks anonymous

Emails I was having an off the cuff discussion with a virus checker service this am and we got onto the subject of email protection. Time ran out and I didnt have time to fully take on board the differences below. Help?We have our devices protected b...

Jenny105 by Level 15: Gaining a Reputation
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Poor upgrade experience, not happy

You would think that someone upgrading their monthly spend with O2 by two-fold would be in O2's best interests to make sure they had a good experience, not so. After selecting my upgrade from SIM only to a new phone and bigger tarrif, I was looking f...

baggy75 by Level 1: Joiner
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o2 Insurance SCAMMERS

So, last September, I upgrade my personal and business phones (Lg G6 and Samsung S8). great phones - great customer service in-store. Take out insurance - no problems as been stung before. Comes to claiming for Screen damage on the G6 and I get the c...

Dave_68 by Level 1: Joiner
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  • 10 replies
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Samsung S7/ S7 edge Android Oreo update..when?

Samsung started rolling out Android Oreo today in the UK for BTU unlocked handsets. Reports that Vodafone has also started to push out update. Does anybody know how long before O2 start pushing out the update?

zubs by Level 1: Joiner
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  • 23 replies
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Re password symbols

Why does 02 only allow certain symbols.? The way I compose passwords is in code form, adapting this to ensure every password is different but easily remembered. None need to be written down. Because 02 only allows a few symbols I hit an impasse signi...

Jenny105 by Level 15: Gaining a Reputation
  • 3329 Views
  • 8 replies
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Service suspended 2 days after renewing

Currently on hold listening to a very bad version of the arctic monkeys trying to find out why my service has been suspended when the recorded message advises me that the amount I owe is zero! Now i have to spend time time listening to the attrocious...

g7rpo by Level 1: Joiner
  • 3658 Views
  • 18 replies
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