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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 39946 Views
  • 45 replies
  • 6 kudos

O2's relationship with Apple

Just wondering if they have one any more ? Apple Watch 4 - Nope - EE and VodafoneApple iPhone Xs Dual Sim (eSim) - Nope - EE and Vodafone I love Refresh and dont want to leave, but seriously, I feel like I'm with a 2nd tier / class provider. Difficul...

Silly Billy

Tip : When i WhatsApp someone unexpectedly i send WhatsApp then text person to tell them i have sent WhatsApp Did this last night Get text back WhatsApp not received Me Go and look at WhatsApp and i hadnt turned wifi on So my tip is always remember t...

Poppysmum by Level 19: Quirky
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  • 8 replies
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Nokia 3310

Couldn’t resist.... £10 in store then add £15 top up... and I’m back with O2! I find O2 contract prices extortionate but the PAYG phones seem to be cheap as chips. The Doro Primo was being sold for £1.99 with a £10 top up last year. Cheers O2

Anonymous by Not applicable
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  • 10 replies
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Complaints service

I was totally upset that complaints ppl when I foned them where he was bing nasty and I was wondering if I would have grounds to terminate my contract its more of a query thanks

Beckie by Level 1: Joiner
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  • 7 replies
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4G signal Terrible

Has something happened to O2 recently, I’ve never had a problem with them up until the beginning of this year. Slowly but surely the network has become so bad. I’ve been running these tests for the past few months and this is now the connection I get...

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Aquasan by Level 1: Joiner
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  • 1 replies
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Great store service

Wes & Corissa at the Chippenham store met and exceeded my expectations, efficiently resolving an ongoing issue and securing my future business with O2. Wes is a real asset to the store team and has a great attitude/demeanour about him. I highly rate ...

Aaron by Level 1: Joiner
  • 1974 Views
  • 4 replies
  • 3 kudos

Great service at O2 Leamington Spa

Hi, Good service doesn't get recognised so wanted to feed back that I had a great experience at the O2 Store on the Parade in Leamington Spa, this morning. I'm looking to upgrade and needed some real-world, practical advice and a guy called James was...