Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Just been charged £44 calling someone in Spain from my mobile to advise them their Father had died. It was a 27 minute call.i thought the recent European Union directive had stopped these high costs, not with O2 it would appear, £1.55 per minute inc ...
Is the gunna be a fix for the oreo update
Ok. So I don’t know if this has been mentioned before. as some of you will know, o2 website can show incorrect or broken links, incorrect information and much more.Also be great to have the pages rated too. I.e. was this article useful ? so on each p...
Hi everyone, how's your week going? Thanks a lot earlier for providing your thoughts on how you use the forum search page as well as the profile and settings pages as part of the forum platform improvement work we're doing this year. We have made the...
Hi guys, One of my objectives in early 2015 is to collate any experiences and observations from the community in regards to O2's customer service. It comes in many forms in any large company such as O2, so I'll create a thread for a number of ways to...
Just a quickie. I was in Spain last week for 4 days. I must say that it was a fantastic change to go to a country outside of the U.K and get really good 4G coverage absolutely everywhere. See that's what happens when you go to Telefonica's home terri...
Why is the data speed in Manchester City center so bad STILL??? It’s been like 12 months now!? When you mark it with o2 they say they are working on the problem. But still nothing!? Once my contract is done this year I will not be renewing with this ...
I've been a customer with O2 for over 15 years never had any issues until today while trying to arrange my upgraded phones whichbi messed up in the end because the member of staff wasn't interested because aparently they don't deal with it i have to ...
Zameer from o2 chat was very help full @Marjo can you give good feedback thank you
I just wanted to share my recent experience having put in an insurance claim for my smashed iPhone screen. Having tried to look up other peoples experiences dealing with the insurance side of things I discovered that there wasn't a lot out there to t...
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