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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Excellent customer service

I recently contacted to get my payment problem sorted as there had been a mix up with it which I need sorting, I got put through to Jamaine who was very polite with me and helped me straight away, there was a problem with the system being slow which ...

Danniella by Level 1: Joiner
  • 2914 Views
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Bolt-on's

Why have the cost of bolt-on's gone astronomical?O2 need to review this as I have been looking around and seen some better offers from other phone companies.I have been with O2 for eleven years but this exorbitant fee for additional data is well over...

FrankWeyl by Level 1: Joiner
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Why Can't I Get Tickets to see....?

In 2016 a festival took place over 3 days that had Paul McCartney, Neil Young, The Who, Roger Waters, The Rolling Stones and Bob Dylan performeing complete sets. Tickets ranged from $199 thrut $1599 to "as much as people are willing to pay" for the b...

Anonymous by Not applicable
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Moving from Talk Talk

Hi I have been with talk talk for many years now, they have stopped supplying handsets & are offering sim only contracts, or advising to change to o2, I'm just asking if others have changed to o2 from talk talk & if they are pleased with the service ...

Brian1958 by Level 1: Joiner
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  • 5 replies
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Texting abroad

Hi all. About a year ago I posted that texting my dad abroad(Lanzarote) had doubled in price overnight. Well earlier this week I got a text from o2 saying my international calling service trial had finished(didn't sign up to this) and is being change...

Great Help from O2 team

Hi, I've had problems for months now with mis matching email and passwords for 'MyO2' and the business portal. I called months ago and spent ages on the phone without any resolution. I tried again today and got through to a lady called Deborah Mellon...

Stevemakk by Level 1: Joiner
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o2 Open for Teachers

Looks like o2 are offering enhanced o2 Open discounts for teachers of upto 40% http://www.mobilenewscwp.co.uk/2018/05/22/teachers-can-now-benefit-from-airtime-plans-with-o2-open-discounts-of-40-per-cent/

madasaf1sh by Level 78: King of Kings
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International Favourites bombshell

Outrageous news regarding o2 stopping the International Favourites add on.Currently we pay £10 per month to call 3 overseas numbers and it allows 3000 minutes. It is an excellent deal. I never use all those minutes but use it every day to call my mom...

jtuk by Level 3: Thinker
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Preferences

So I have received this latest text from O2. Do I need to check my preferences? I can't believe anything they say these days about marketing!

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jonsie by Level 94: Supreme
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