Cruising - anyone else been fleeced by O2?

[Anonymous]

Just been on a cruise, turned phone on to Airplane mode to avoid charges. Was told by O2 it was fine to leave data turned on! Bill shows Iceland charges of over £40, despite it being on the list covered by O2 travel. Never used phione at all when Onwaves network was showing. Anyone else feel they have been badly advised??

Had long online chat the other day and was promised a response, but no joy so far!! Meanwhile they have taken the money out of my bank.

[Anonymous]

Had a text from O2 welcoming me to Iceland and saying that data would be £1.99 (turned my phone on when in port!) However they charged me far more. As soon as Iceland network symbol disappeared I went back in to Flight Mode.

[Anonymous]

I rang O2 for advice and to check that my Travel bolt-on was activated. I told them I was cruising, as she asked me how I was visiting 7 countries in 14 days!! She told me to leave my mobile data on!! Thank goodness I didn't, I only put it on when in port and on shore in the countries I knew were covered.

[Anonymous]

I saw Onwaves after we left port. Kept it in Flight Mode until we docked in countries I knew were covered. Got welcome text from Iceland so took it out of flight mode whilst network available.