Solved: Contract Cancellation

Anonymous · ‎19-11-2012

My contract ends on the 27th December and i do not wish to continue it. do i have to phone up o2 30 days before and tell them? i have only one bill left to pay which is on the 11th of December. reason i am leaving is because i want to go back on pay as you go.

MI5 · ‎19-11-2012

Yes, call 30 days before. You will still get a final bill 30 days later but if you've not used the contract after the end data you will get a refund.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎19-11-2012

Yes, call 30 days before. You will still get a final bill 30 days later but if you've not used the contract after the end data you will get a refund.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-11-2012

Thank you!:D

MI5 · ‎19-11-2012

No problem....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.