Contact O2 regarding technical specification of a telephone mast

[Ano1102]

Hello

This is a bit unconventional

I work for an engineering company in the UK and our job consists of installing a new water pipe under a road which happens to be in the direct vicinity of an O2 telephone mast.

We need to know the tech specs of this mast (foundation details mainly) to ensure we don't hit it or affect the structure.

Who or where can I contact O2 about this ?

Thanks

[MI5]

@Dave-O2 ??

[Bambino]

@Ano1102 I would have thought that kind of query and search would come under the province of your company's legal or technical department.

[japitts]

Would you not be doing service & structural searches as part of your prep works?

At the risk of a daft question, how do you know it's an O2 site?

The planning drawings for the site would have been part of the initial planning application.

[madasaf1sh]

You would think they would check with the local planning department and not on a public forum...  

Sounds like bodgeitandscaper LTD

[jonsie]

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@madasaf1sh wrote:

You would think they would check with the local planning department and not on a public forum...  

Sounds like bodgeitandscaper LTD

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[AlexanderMTTH]

So, O2 would have the right to refuse such a request without a justification. However, the Local Council of that area will not, under the Freedom of Information Act. After you get that bit, you can contact the O2 Legal department and ask if they aim to keep those specifications on all masts. Some factors might adjust to local conditions for the foundation issues. 

However, it will not be a simple answer, as reasonable requests must be judged first by the company, whether they should disclose that information or not. Legally, they are not obliged to tell you, as they are not obliged to tell you how many bathrooms they have in their shops.

But usually, the PR and the Legal Teams are wise enough to answer things that don't cause a scandal and don't detriment companies. As an outsider, I can't see how your request would detriment O2... so you stand a chance. 

Good luck. 

[Cleoriff]

My husband was an electrical engineer and before any of the utility services started digging up roads or pavements, they had up to date planning information from the relevant councils.

They were not allowed to proceed before they had this info to work with.

If there was any risk they would have gas, electrical and water engineers on standby.

[Dave-O2]

Thanks for the tag @MI5 

@Ano1102 Can you please drop me a PM with some more details and I'll see if i can point you in the right direction 👍