Solved: Charged for a text on 500 free text message tariff...

Anonymous · ‎17-10-2012

Just put new sim card in my Blackberry. Topped up. Gor 500 text messages+75 mins+100mb web. Sent text message to my family with new number, been charged 12p. Why??

Liquid · ‎17-10-2012

has this all been done in the past 24 hours?

It can take a small amount of time to provision the "freebies"

Txt balance to 20202

edited: yes autocorrect I wanted to use that word please don't delete it for me!

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Liquid · ‎17-10-2012

has this all been done in the past 24 hours?

It can take a small amount of time to provision the "freebies"

Txt balance to 20202

edited: yes autocorrect I wanted to use that word please don't delete it for me!

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎17-10-2012

Thank you for your response. Yes,this was. However I texted a total of 6 people, all within less than a minute of each other, not been charged for those!

Toby · ‎18-10-2012

Hi there,

Have you found out from customer service what the problem was?

Cheers, Toby

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Charged for a text on 500 free text message tariff!!