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Cancelled airtime plan

Baz1964
Level 1: Joiner
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Hi anyone else cancelled there airtime plan when prices were going up and kept there device plan going ... I thought that was  what I had  arranged with 02 only now to be told I'm in debt as I've cancelled my agreement load of whobbish 

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Enlli
Level 69: Guiding Light
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You had 30 days to cancel your airtime plan from the date you were notified 

As the device plan is a loan and the price is not rising that continues 

If you have a problem you need to talk to payment management

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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It seems to be a recurring theme when airtime is cancelled as an option due to the impending price rise

You need to speak to payment management who will have to set up a payment plan for the device as the original agreement can't be reinstated

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Bambino
Level 86: Prestigious
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whobbish???????????????????????????????????????????????????????????????????????????????

I DO NOT WORK FOR O2



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